Yes, there is recourse.

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Posted by RickFeliz on January 17, 2001 at 16:41:34:

In Reply to: Senor RickFelize....So.... posted by KRICO on January 17, 2001 at 16:00:05:

The telephone bill from Pacific Bell lists an 800 number to call if you have questions about any charges. I talked to an operator and she said that they had a lot of complaints about Zero Plus Dialing. She even said there was an article in the San Diego Union Tribune about the company. I paid the legitimate portion of the bill and not the ZPDI "cramming" charge. She told me the procedure to follow and Pacific Bell removed the charge from my account.

Regards,
RickFeliz

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